$2.99 SHIPPING ON ORDERS OVER $25. FREE SHIPPING ON ORDERS OVER $50! Surprise discounts in cart - just put something in and see!

Shipping, Payment, Returns, Contact, Privacy, Security, and Video Format Information

Contact Us

Free Shipping specials applies only to Continental U.S. only. Excludes Hawaii, Alaska and international orders.

UPS Orders must be in by 12:00 noon Central Standard Time to leave that day. If you have any questions, please email us. UPS shipping is for continental U.S. only.

The largest items (usually those over $45) are not available for pickup. These are usually shipped from the distributor. If you have any questions, please email us.

In the U.S. we ship most items USPS Priority Mail with Delivery Confirmation and some items USPS First Class or Parcel Post with Delivery Confirmation. Some large Quarry Critter orders ship UPS Ground. International orders ship AIR. The large critters and large Quarry Critter orders (orders of several critters) ship by boat. Please inquire if you have questions.

Time Frame: We try to get the orders shipped within 3 days of the order being placed. Sometimes it is quicker, and sometimes it takes a day or so longer.

Shipping Costs are based on the weight of each item. Quarry Critters and other figurines vary the most because of the different sizes they come in. The secure shopping cart automatically calculates the postage for you based on weight before you check out or fill in any personal information.

Remember, some Quarry Critters are more expensive to ship because of their size.

Special Needs: We will try our best to fulfill any special shipping request. In those cases a $5.50 handling charge will be added to the exact postage paid (you will see two charges on your credit card - the second being the exact postage paid). 

Payment: We accept Mastercard, Visa, American Express, Discover, and money orders only in US Dollars. Money orders may be made out and sent to:

NostalgicTreasures.com
2453 Pond Avenue East
Maplewood MN 55119

Fax: faxno

Email: emailadd (we answer all emails!)

Return Policy: Return unopened videos/dvds within 30 days for a full merchandise refund. Return damaged videos within 30 days for replacement only. Exchange unworn clothes for different sizes within 30 days. Worn clothes or opened videos are not accepted as returns. Return other merchandise in "like new" condition in original packing within 30 days for a full merchandise refund. Restocking fees may apply.

Package deal discounts and other sale prices are not always combined with other offers, specials, or discounts. 

Back Orders: If an order exceeds $150, we will ship all items in stock and then ship the back ordered item at no charge. If the order is less than $150, we will ship all the items together unless it is requested to ship the stocked items first. This will cost an additional first item shipping charge.

Privacy Statement: Nostalgic Treasures does not sell any personal information you provide to us when placing an order. Our mailing lists are kept private. We need to have contact information for credit card processing and in case there is a mix-up with an order, but your phone number, address, email address and credit information never leaves our office. If you would NOT like to be on our mailing list after you place an order, please let us know.

Secure Shopping Online: Our shopping cart is a secure shopping cart. After you enter your name and address you will be prompted to click to continue to the secure server. Once you are there you will see a submit payment form. This is the secure part of the shopping site. You can be assured it is secure by looking at the URL - the address changes to an HTTPS address, instead of just HTTP (without the S at the end). You will also see a gold lock usually at the bottom right hand side of your browser. When you submit your credit card information, the numbers are encrypted and safely sent to us. If you have any questions, please do not hesitate to ask us.

Shipping Posters Internationally: We ship our posters in a durable tube. However, because of the longer distance it has come to our attention that the shifting which occurs underway can cause slight damage to the sides of the posters. We guarantee all posters to arrive in good condition in the United States, but unfortunately, internationally we cannot.

Video Format: All of our videos are in NTSC (American) format. Some are available in PAL. Please let us know what you are interested in and we will do the best we can to get it to you. Most newer international VCR models will play both formats. We have DVDs in our WWII and Holocaust documentary section.

 

 

 

Nostalgic Treasures donates a small percentage of its gross profit to the non profit organization RSAC in Minneapolis, Minnesota, 8% of its gross profit of all elephant sales from this and other websites to the Elephant Sanctuary in Tennessee, and donates year round to other charitable causes. For more information contact these organizations directly or us.

 

 






 

 

 

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